Security & Privacy

It’s our goal to protect the privacy and data of students and educators.

Security

We protect your data like it’s our own. In alignment with the Family Educational Rights and Privacy Act (FERPA), we deploy meaningful safeguards to protect student data.

Student Data

We pledge our unwavering commitment to student data privacy.

Privacy Policy

We aim to give educators the confidence that all your data remains secure when you use our site and services.

Introduction

Level8Creative, LLC. and its subsidiaries (collectively, “L8C”) value highly the privacy of students, their parents and guardians, and visitors of this website. This privacy policy is intended to answer your questions about the practices applicable to our website, www.studentsupporttime.com, as well as the data Level8Creative maintains on behalf of teachers, administrators, school districts, and other educational institutions (“Educational Organizations”) throughout the country.

Level8Creative partners with Educational Organizations to provide tools to collect, organize, and analyze data about the students and education professionals in their school, charter management organization, county and/or district. Educational Organizations collect information about students and their guardians, teachers, and other individuals which is then stored and processed by Level8Creative. In these situations, the Educational Organization rather than Level8Creative decides the reasons information will be collected and processed. Level8Creative’s privacy and data security practices regarding such information are governed by the contract entered into between Level8Creative and the Education Organization and applicable law.

For details regarding the information your Educational Organization collects, the use of such information, and any permissible disclosures to third-parties, please contact your Educational Organization directly. This Privacy Policy does not cover the practices of companies that Level8Creative does not own or control, or individuals who Level8Creative does not manage.

If you have any questions or concerns about this Privacy Policy, please Contact Us.

Information Collected Directly from You

Information Collected from Our Website

Although you can visit our Website without telling us who you are, when you access our Website, our servers automatically gather information from your browser, such as your IP Address. Your IP address is a unique number assigned to your computer or device by your Internet Service Provider (ISP). Collecting IP addresses is a standard practice and is generally done automatically. Our servers may also track additional information, including but not limited to the pages of our Website that you visit or the services you use, the browser you are using, the operating system of your computer or mobile device, and the way you interact with our services.

Cookies and Web Beacons

We also use other automated collection tools, such as “cookies”, to gather information from you and your computer while you are visiting our Website. A cookie is a small file stored on your computer that lets us know whether you’ve visited our Website or accessed our services before as well as your navigation experience during your visit. Our cookies do not contain or capture personal information. We use cookies to facilitate your access to our services, to enhance your experience, to increase security, and to recognize your computer or device. Cookies allow us to collect statistical information about the usage of our services and Website to improve functionality and design. Most browsers automatically accept cookies, but you can usually adjust your browser’s settings to decline cookies or otherwise modify your browser’s interactions with cookies. If you choose to disable cookies, it is possible that some of our services’ features may not function properly.

On our public-facing webpages, including this one, we collect anonymous usage data to help us understand how visitors interact with our site. If you contact us through a webform, we may link this information to you personally.

Information Stored On Behalf Of Educational Organizations

Level8Creative and the services it provides to Educational Organizations comply with applicable provisions of law, including the Family Educational Rights and Privacy Act (“FERPA”) and equivalent state laws.

Student and Teacher Information

Your Educational Organization uses Level8Creative’s services to assist with the administration of school-related activities and to provide a streamlined way to collect, organize, access, and report your information for educational purposes. These uses are specific to each Educational Organization and are governed by the contract between Level8Creative and your Educational Organization.

The data your Educational Organization stores on Level8Creative’s systems may include the following information about students and their guardians:

  • Demographic information including name and email address;
  • Student education records including your student’s grades, class enrollment, and behavioral records;
  • System usernames and passwords.

Your Educational Institution determines the information collected, maintained, and processed using Level8Creative’s services. If you have any questions regarding the collection, storage, and use of the information your Educational Institution shares with Level8Creative, please contact your Educational Institution directly.

Disclosure to Third Parties

The disclosure of information stored on behalf of Educational Organizations is governed by the contract between Level8Creative and each individual Educational Organization. Except for the ways outlined in this Privacy Policy, we will not disclose the information described in this section to any third party unless we believe that such action is necessary to (a) comply with a court order or other legal process served on us or assist government enforcement agencies; (b) investigate or prevent suspected illegal activities or protect the security and integrity of Level8Creative Education, Inc.; (c) enforce this Privacy Policy, our Terms of Service, or other binding agreements such as the contract between Level8Creative and your Educational Organization; (d) take precautions against liability, investigate or defend against any third-party claims or allegations; or (e) exercise or protect the rights, property, or personal safety of Level8Creative Education, Inc., its employees, customers, or others.

Level8Creative only shares information in the ways described in this Privacy Policy. We never sell student records or other user information to third parties. Level8Creative stores such information in locations outside its facilities, such as on servers co-located with third-party hosting providers or with secure cloud-storage services.

As we grow, we may buy or sell assets or business divisions. Generally, the information stored on our systems would be transferred in such a transaction. We may also transfer or assign such information in the course of business combinations, including but not limited to mergers, divestitures, or dissolution. In the event of such a transaction, any successor entity that acquires your information will continue to be subject to the terms and conditions of this Privacy Policy.

Review or Deletion of Records Maintained by Level8Creative

Parents, legal guardians, or students who have reached 18 years of age may review the student’s education records and correct erroneous information. To review or update your information to ensure its accuracy or to correct any errors and omissions, please contact your Educational Organization directly.

Requests sent to Level8Creative seeking a copy of such records, or demanding that Level8Creative modify or delete any records that it maintains will be forwarded directly to the appropriate Educational Organization. Please note that even when records are modified or deleted from Level8Creative’s active databases, copies may remain in data backups as necessary to comply with business or regulatory requirements.

How Your Information is Protected

Whether collected directly from our Website or maintained on behalf of your Educational Organization, protecting the privacy of your information is important to us. We take security measures—physical, electronic, and procedural—to help defend against the unauthorized access and disclosure of your information. In addition to the restrictions discussed in this Privacy Policy, our employees are required to comply with information security safeguards, and our systems are protected by technological measures to help prevent unauthorized individuals from gaining access. The specific measures Level8Creative takes to secure your information are defined by the contract between Level8Creative and your Educational Organization. These measures meet or exceed the requirements of applicable federal and state law. Level8Creative’s employees are trained to observe and comply with applicable federal and state privacy laws in the handling, processing, and storage of your information.

Despite these precautions, no system can be completely secure and there remains a risk that unauthorized access or use, hardware or software failure, human error, or a number of other factors may compromise the security of your information.

Information stored by Level8Creative on behalf of Educational Organizations is retained for educational purposes, and ultimately disposed of, pursuant to the contract between Level8Creative and the Educational Organization.

Updates to Policy

We may update or modify this Privacy Policy to reflect changes in the way Level8Creative maintains, uses, shares, or secures your information. Please check this policy each time you visit the Website or interact with our systems to ensure that you are aware of any revisions. Any changes to this Privacy Policy will become effective when we post the revised Policy to our Website. Your use of the Website or any Level8Creative systems following these changes means that you accept the revised Privacy Policy and agree to be bound by its terms and conditions.

Contact Us

If you have questions about this Privacy Policy, please contact us by email, telephone, or postal mail:

Email: help@level8creative.com
Phone: ‪(612) 367-6885‬
Address:
Level8Creative LLC
9956 Nesbitt Ave S
Bloomington MN 55437